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Marcus Ragland

Address: 86 Lynnwood Dr.

Rochester, NY  14618

E-mail: marcus.ragland@scouting.org

Phone: 585-746-1672

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Objective

To advance the mission of Scouting as a Scout Executive and positively impact the lives of a growing number of youth by providing an exceptional program experience for young people and adult leaders and to build a stronger financial foundation for the future.

Background Summary
 

I have been fortunate to learn from many strong mentors during my tenure in Scouting both as a youth and professionally.  Serving rural, suburban, and urban populations and people from diverse backgrounds, I have a proven track record successfully managing large comprehensive campaigns in program, finance, membership and unit service. Throughout my career I have developed strong interpersonal and communication skills. I have become an innovator who has found ways to increase productivity and efficiency through analysis and implementation of new procedures.  Additionally, I have been able to help develop the skillsets of many volunteers and professionals to advance the quality of the program that our Scouts receive.
 

Personal

Eagle Scout

Brotherhood Member, OA

Camp Director

Program Director

Wood Badge

Sandler Sales Training

Finger Lakes S.T.E.M. Hub Member

Rotary International

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Selected Achievements

  • Designed and instituted a new menu-based fall recruitment strategy to address declining recruitment resulting in over 9% increase in recruitment from prior 10-year average in a declining youth market.
     

  • Managed a product sale with a net of $425,865 and gross of $1,204,513.
     

  • Served in a supporting role of a new fishing tournament special event which yielded just under $70,000 annually in its first 2 years.
     

  • Led staff and volunteers in Journey to Excellence and helped the council attain gold status for 8 straight years. 
     

  • Created net budget surplus of $19,294 (+33%) as Camp Director of Cub and Webelos Adventure Camp 2008 with a staff of 34 and provided a high-quality program to 1627 cub campers during 7 sessions as a Field Director.
     

  • Implemented council “Friendstorming” campaign resulting in the recruitment of new volunteers for each area of operations in all districts across the council.

Work Experience
 

2010 - present

2010 - present

Director of Field Service (Class 200), Rochester, New York, March 2016- Present

 

  • Provided coaching and leadership to service area supporting over 10,250 youth, 421 units, 3700 adult volunteers
     

  • Recruited an average of 2,293 Scouts each year through Fall Roundup efforts
     

  • Served as staff leader to a team of 25 (10 District Executives, 2 Field Directors, 10 Program Aides, the Registrar and 2 field support administrators.
     

  • Oversaw field components of fundraising operations with a total net revenue of just under $650,000 towards  $1,800,000 total revenue.
     

  • Managed the 2016 product sale yielding more than $1.2 million in gross income.
     

  • Ensured Journey to Excellence Gold was achieved in 2016, 2017, and 2018 helping the council continue an 8-year streak.  
     

  • Managed the successful rollout of Lions, Family Scouting for Cub Scouts, and Scouts, BSA resulting in a total membership of 845 youth in new markets as of June 2019.
     

  • Supported total FOS campaign to help achieve a growth each year and an overall increase of over 9% in net FOS from 2016 to 2019.
     

  • Helped the council achieve a budget surplus each of the last 4 years.
     

 

 Field Director (Class 300), Richmond, Virginia, August 2010- March 2016

 

  • Provided coaching and leadership to a service area supporting 6,570 youth, 212 units, 1970 adult volunteers
     

  • Recruited an average of 1,530 Scouts each year through Fall Roundup efforts
     

  • Served as a staff leader directly supervising a District Director, a Senior District Executive and two District Executives
     

  • Oversaw direct-support and product sales efforts yielding $824,028 in total revenue in 2013  through focus on quality program, trained leaders and strong charter renewal, retention increased 1.7% since 2011.
     

  • Ensured Journey to Excellence levels of Silver or higher for each of my traditional districts since 2011 JTE rollout contributing to the Council reaching Gold level 2010-2014.
     

  • Contributed to a 23% boost in my team’s camp card sales in 2015 over 2014 results.
     

 

Senior District Executive (Class 300), Richmond, Virginia, August 2007-August 2010

 

  • Directly supported a service area with 2426 youth, 74 units, 908 adult volunteers December, 2010
     

  • Developed total district revenue from $328,731 to $362,062 or 10.1% over 4-year period
     

  • Increased membership 27.9% from 1896 to 2426 over 4 years with growth each year
     

  • Elevated membership retention to 71.1% in 2010
     

  • Through managing a quality nominating committee I grew the district committee to from 27 to 42 members
     

  • Maintained school access through good relationships with superintendents and principals
     

  • Successfully served the council’s largest geographic district in a suburban setting
     

  • Wood Badge Staff Advisor
     


District Executive (Class 300),Richmond, Virginia, August 2002-August 2007

 

  • Grew total district revenue from $167,902 to $184,423 or 9.8% over 5-year period.
     

  • Directly supported a service area with 1,250 traditional youth, 59 units and 507 adult volunteers December, 2007
     

  • Successfully served in a multi-man district with large rural territory as well as 3 of the councils 4 cities
     

  • Managed operations as Program Director of Council Boy Scout Camp 2003-2004 and provided quality program to 3,508 youth.

Education​
 

Bachelor of Science- Marketing Management, Virginia Polytechnic Institute and State University, Blacksburg,  Virginia

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